Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

BUG: CTRL+SHIFT+M No longer brings Responsive screen in FF48

more options

FF 48 upgrade....CTRL+SHIFT+M No longer brings Responsive screen

SAys something about Merge???

FF 48 upgrade....CTRL+SHIFT+M No longer brings Responsive screen SAys something about Merge???

All Replies (5)

more options

Could Merge be a feature of one of your extensions, or of that website you're using? It doesn't sound like a built-in feature.

You also can call up Responsive Design Mode using the menu. Either:

  • "3-bar" menu button > Developer > Responsive Design Mode
  • (classic menu bar) Tools > Web Developer > Responsive Design Mode
more options

Was perfectly fine up until FF48. After upgrade, it pull up the "merge" dialog bar.

more options

Still works normally for me on this site...

Could you test in Firefox's Safe Mode? In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

more options

OK in safe mode it goes back to normal. So clearly with the upgrade to 48 there is a conflict with a plugin. THX

more options

Check the extensions; Safe Mode doesn't disable plugins.

You can view, disable, and frequently configure extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right side.