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Firefox crashes

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  • 1 has this problem
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  • Last reply by Scribe

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Can't actualize Firefox. Crash reports everyday.

Last crash:

Crash ID: bp-c77eab18-f689-41a3-a3d1-dd6192160516

Can't actualize Firefox. Crash reports everyday. Last crash: Crash ID: bp-c77eab18-f689-41a3-a3d1-dd6192160516

Chosen solution

Hi, this is a known issue that seems to be caused by a Potentially Unwanted Program on your Mac - 'PremierOpinion.'

For reference: https://bugzilla.mozilla.org/show_bug.cgi?id=1262787

Please see: Crashes on startup after the update to Firefox 46 on OS X.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

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Chosen Solution

Hi, this is a known issue that seems to be caused by a Potentially Unwanted Program on your Mac - 'PremierOpinion.'

For reference: https://bugzilla.mozilla.org/show_bug.cgi?id=1262787

Please see: Crashes on startup after the update to Firefox 46 on OS X.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.