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Hi I can't uninstall my 8.66 mozilla firefox .42 even with updating to a newer version

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

tierneysadowski
tierneysadowski
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When I right click to uninstall nothing happens. I've tried downloading a newer version and it doesn't work either.

When I right click to uninstall nothing happens. I've tried downloading a newer version and it doesn't work either.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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What is this - 8.66 mozilla firefox .42?

The current release version of Firefox can be downloaded here: https://www.mozilla.org/en-US/firefox/all/

FredMcD
FredMcD
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Start your Computer in safe mode with networking.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Then try to uninstall.

If you are still having trouble, Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them.

After rebooting the computer, run a registry scanner. If all goes well, remove the OLD folders when you are done.