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facebook live videos not playing

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

la321
la321
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When watching a live video on facebook i can no longer see anything its a black screen and only audio its been like this for about a month. so i tried to check today and opened another browser the video plays fine.

When watching a live video on facebook i can no longer see anything its a black screen and only audio its been like this for about a month. so i tried to check today and opened another browser the video plays fine.

All Replies (2)

Mehul Patel
Mehul Patel
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Hello,

Sorry to hear that you're having an issue.

Have you tried change settings in Flash?

[refer the link ]

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.