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I keep getting an error message when sending mail, what do I need to do?

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  • 1 has this problem
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  • Last reply by christ1

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An error occurred while sending mail. The mail server responded: 5.7.8 [TPG-A02] Authentication denied. User .... is banned from using SMTP AUTH due to previous abuse. Please verify that your email address is correct in your account settings and try again.

An error occurred while sending mail. The mail server responded: 5.7.8 [TPG-A02] Authentication denied. User .... is banned from using SMTP AUTH due to previous abuse. Please verify that your email address is correct in your account settings and try again.

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Talk to your email provider.