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Sometimes will not sent because it asks for an attachment when there isn't one. V.42

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by ehj69

ehj69
ehj69
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Sometimes, when I try to reply, "sent" hangs waiting for an attachment. There isn't one. I have seen some posts but can't seem to fix the problem without copying my reply and making a new draft to send.

Sometimes, when I try to reply, "sent" hangs waiting for an attachment. There isn't one. I have seen some posts but can't seem to fix the problem without copying my reply and making a new draft to send.

All Replies (2)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator
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A. are you really running version 42? Version 42 is a beta

B. Start *Windows'* safe mode with networking enabled - win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10 - win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away? Please reply to let us know results.

ehj69
ehj69 Question owner
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Yes, it's 42 -- just loaded. This happens only occasionally. When it happens again, I will follow your suggestion and report back. Thanks for your help.