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Firefox crashes

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  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

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Will not Start. Crashes. Crash Reporter appears immediately


Crash ID: bp-a9874b44-d1a3-4204-ac89-337a62151024

Already uninstalled, Removed C drive folders and Reinstalled. Crashed again during install

Will not Start. Crashes. Crash Reporter appears immediately Crash ID: bp-a9874b44-d1a3-4204-ac89-337a62151024 Already uninstalled, Removed C drive folders and Reinstalled. Crashed again during install

Chosen solution

Product Firefox Version 41.0.2

Release Channel release OS Windows NT OS Version 6.0.6002 Service Pack 2

This is for Sumo's Related Bugs 1205987 REOPENED --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app


Remove freecorder from your system

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Chosen Solution

Product Firefox Version 41.0.2

Release Channel release OS Windows NT OS Version 6.0.6002 Service Pack 2

This is for Sumo's Related Bugs 1205987 REOPENED --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app


Remove freecorder from your system