Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

e-mail is extremely slow. I see "Not Responding". What can I do? SOLVED imap folder too large

  • 5 replies
  • 2 have this problem
  • 3 views
  • Last reply by cdepinho

more options

It takes a very long time to process the e-mails when I click on them, whether to retrieve, delete, etc. Sometimes it is worse than other times. It usually says Mozilla Thunderbird not responding with the spinning thing.

It takes a very long time to process the e-mails when I click on them, whether to retrieve, delete, etc. Sometimes it is worse than other times. It usually says Mozilla Thunderbird not responding with the spinning thing.

Modified by Wayne Mery

Chosen solution

cdepinho said

It takes a very long time to process the e-mails when I click on them, whether to retrieve, delete, etc. Sometimes it is worse than other times. It usually says Mozilla Thunderbird not responding with the spinning thing.

I moved stuff from my IMAP mail to local storage. I also rebuilt the mail database. Thank you for your help. I very much appreciate it.

Read this answer in context 👍 0

All Replies (5)

more options

Sounds like you may have your Anti-Virus product scanning emails, so it is temporarilly interruptng thunderbird.

Suggest you stop your anti-virus from scanning Thunderbird folders or emails.

I would also suggest you create a backup of your profile and then compact all folders to remove all traces of previously deleted emails.

more options

Hi cdepinho.

Can you give us an update please? We'd like to understand and know your situation, even if you resolved it.

Thanks

more options

Chosen Solution

cdepinho said

It takes a very long time to process the e-mails when I click on them, whether to retrieve, delete, etc. Sometimes it is worse than other times. It usually says Mozilla Thunderbird not responding with the spinning thing.

I moved stuff from my IMAP mail to local storage. I also rebuilt the mail database. Thank you for your help. I very much appreciate it.

more options

> I moved stuff from my IMAP mail to local storage.

Are you saying your imap Inbox was very large?

more options

Yes. The imap inbox was too large.