Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox 36.0.4 on osx doesn't recognize that a new version is available for download

  • 3 replies
  • 15 have this problem
  • 7 views
  • Last reply by rparimi

rparimi
rparimi
more options

Running firefox 36.0.4 on OSX 10.10.2. Previously, when I went to to Firefox->About and a newer version was available, firefox discovered it and downloaded the update. I expect the same would work even for an upgrade from 36.0.4->37 but firefox claims that I have the latest version.

Running firefox 36.0.4 on OSX 10.10.2. Previously, when I went to to Firefox->About and a newer version was available, firefox discovered it and downloaded the update. I expect the same would work even for an upgrade from 36.0.4->37 but firefox claims that I have the latest version.
Attached screenshots

Modified by rparimi

Chosen solution

We have turned off updates to investigate an issue on Windows. If you would like to download the new version please go to www.getfirefox.com and download from there, or just wait a day or two for the updates to be turned back on :)

Read this answer in context 👍 11

All Replies (3)

user633449
user633449
more options

Chosen Solution

We have turned off updates to investigate an issue on Windows. If you would like to download the new version please go to www.getfirefox.com and download from there, or just wait a day or two for the updates to be turned back on :)

rparimi
rparimi Question owner
more options

Thanks for the update. I will update manually.

rparimi
rparimi Question owner
more options

rparimi said

Thanks for the comment. I will update manually.