Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

shortcutcache .ico files are null

  • 1 reply
  • 13 have this problem
  • 1 view
  • Last reply by ideato

more options

UPDATE: I am now getting the desired icons - don't know what I did :)


Hi. Running latest FF release 34.0.5.

When creating a desktop icon (Windows 8.1) by dragging a url from the Firefox address bar, if the website has a favicon associated with it the shortcut created has a blank icon.

I think I've traced this problem to something: the "blank" url shortcut refers to an icon stored in appdata\local\mozilla\firefox\profiles\xxprofilexx\shortcutcache -- the file exists there, but it has a value of zero Kb.

So it would seem the desktop icon is being created properly, but the associated icon is being created with a null value, and the result is a blank icon.

shortcutcache contains a file named "QtZ3nDm6pPF9K8B9ouakGA==.ico" but the size of the file is zero.

The icon which refers to this shortcutcache entry is:

[InternetShortcut] URL=https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9405510200828414686191 IDList= HotKey=0 IconFile=C:\Users\Jad\AppData\Local\Mozilla\Firefox\Profiles\jad\shortcutCache\QtZ3nDm6pPF9K8B9ouakGA==.ico IconIndex=0



???

UPDATE: I am now getting the desired icons - don't know what I did :) Hi. Running latest FF release 34.0.5. When creating a desktop icon (Windows 8.1) by dragging a url from the Firefox address bar, if the website has a favicon associated with it the shortcut created has a blank icon. I think I've traced this problem to something: the "blank" url shortcut refers to an icon stored in appdata\local\mozilla\firefox\profiles\xxprofilexx\shortcutcache -- the file exists there, but it has a value of zero Kb. So it would seem the desktop icon is being created properly, but the associated icon is being created with a null value, and the result is a blank icon. shortcutcache contains a file named "QtZ3nDm6pPF9K8B9ouakGA==.ico" but the size of the file is zero. The icon which refers to this shortcutcache entry is: [InternetShortcut] URL=https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9405510200828414686191 IDList= HotKey=0 IconFile=C:\Users\Jad\AppData\Local\Mozilla\Firefox\Profiles\jad\shortcutCache\QtZ3nDm6pPF9K8B9ouakGA==.ico IconIndex=0 ???

Modified by lagunajim

Chosen solution

Hi lagunajim, whatever you did it, work ! so leave it as it is !

cheers

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hi lagunajim, whatever you did it, work ! so leave it as it is !

cheers