![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
{ "application": { "name": "Firefox", "version": "23.0.1", "userAgent": "Mozilla/5.0 (Windows NT 6.2; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
Had no trouble connecting to my work intranet for the last 8 weeks until now. Keep getting subject error message. My intranet address is info.psomas.com
Chosen solution
hello, please check in firefox > options > advanced > network > connection - settings... if firefox is set up to directly connect to the internet ('no proxy').
Firefox can't load websites but other browsers can
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Can you attach a screenshot that shows this error message?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
What you wrote in the title subject is raw data in JSON format, similar to what is send by the troubleshooting extension used on this forum.
screen shot attached. Thanks
Chosen Solution
hello, please check in firefox > options > advanced > network > connection - settings... if firefox is set up to directly connect to the internet ('no proxy').
Thanks. Checked no proxy and now can connect