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Items in various website shopping carts keep disappearing

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  • 1 has this problem
  • 2 views
  • Last reply by philipp

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I was shopping at a website and added a couple of items. When I went to pay, the items were gone. I tried adding them again, then went to the shopping cart again to pay, and they disappeared saying that I didn't have any items in my cart! That was at one site. I thought it was a website bug. So, now I"m at another site, and the same exact thing happens! I think it's Firefox. Please help!

I was shopping at a website and added a couple of items. When I went to pay, the items were gone. I tried adding them again, then went to the shopping cart again to pay, and they disappeared saying that I didn't have any items in my cart! That was at one site. I thought it was a website bug. So, now I"m at another site, and the same exact thing happens! I think it's Firefox. Please help!

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hello, please try to reset firefox and see if this can address the issue...