Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Silverlight is not working in firefox 14

  • 2 replies
  • 25 have this problem
  • 4 views
  • Last reply by timbo7241

tatsean
tatsean
more options

I have 2 laptops at home. Both are windows 7 Both are running Firefox 14.0.1 Both have Silverlight Plug-In 5.1.10411.0 enabled. But the webpage I am trying to view only works on one laptop and not the other. when I right mouse click the webpage it has a silverlight box I can select and it opens the silverlight configuration. These setting are identical on both laptops

I have 2 laptops at home. Both are windows 7 Both are running Firefox 14.0.1 Both have Silverlight Plug-In 5.1.10411.0 enabled. But the webpage I am trying to view only works on one laptop and not the other. when I right mouse click the webpage it has a silverlight box I can select and it opens the silverlight configuration. These setting are identical on both laptops

All Replies (2)

user633449
user633449
more options

Update to Firefox 15.0.1.

Then, test again. If you are still having trouble, Reset Firefox. Refresh Firefox - reset add-ons and settings

timbo7241
timbo7241
more options

This completely worked! I've been working on this problem for hours and hours. Called Netflix and they said it was a Silverlight problem. Called Silverlight and they wanted $99 plus some government fee to help me fix it. Silverlight was working on IE but not Firefox. And I prefer Firefox. After doing the reset I can now watch Netflix again. I was excited enough about this to even create an account on Mozilla, just so I could post this reply.