Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is opening, but loading incredibly slowly, to the point that you can't go to any websites besides the home page, because it stops responding

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

I just really want to save my bookmarks, but it won't respond long enough for me to. I can't import them into chrome because it doesn't respond when I try. Before this happened, I was taking some files off of the computer, and one of them was accidentally the firefox file, which I replaced once I realized it was gone, but it still hasn't fixed it.

I just really want to save my bookmarks, but it won't respond long enough for me to. I can't import them into chrome because it doesn't respond when I try. Before this happened, I was taking some files off of the computer, and one of them was accidentally the firefox file, which I replaced once I realized it was gone, but it still hasn't fixed it.

All Replies (1)

more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can also try to repair the places database with this extension: