Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bad sound and video quality

  • 2 replies
  • 18 have this problem
  • 10 views
  • Last reply by fscekt

more options

Just today I;m having trouble with audio quality on youtube and other video sites (and stuttery video on a NBC clip) . It's crackly and comes in and out, almost like a blown speaker or a slow connection. Sound works fine on same videos on Safari.

Just today I;m having trouble with audio quality on youtube and other video sites (and stuttery video on a NBC clip) . It's crackly and comes in and out, almost like a blown speaker or a slow connection. Sound works fine on same videos on Safari.

All Replies (2)

more options

upgrade your browser to Firefox 8 and check

more options

I did upgrade a few nights ago. It had been working but now it's back to doing the same again. Videos working in Safari not in Firefox