Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 4 replies
  • 1 has this problem
  • 7 views
  • Last reply by goster48

goster48
goster48
more options

I am unable to start Firefox, either normally or in Safe Mode. When I attempt to run the program, I am getting the Crash Reporter. After the report is submitted, and the attempt is made to restart Firefox, I keep getting the Crash Reported screen again and again.

The precipitant to this was a System Restore that rolled my system back 24 hours, due to problems I was having with a system file update that Sony VAIO update installed. Because I was having problems with the VAIO update, I ran Windows System Restore and everything was returned to normal, except Firefox. I simply can't restart it, no matter what I do. Thanks in advance for your help.

I am unable to start Firefox, either normally or in Safe Mode. When I attempt to run the program, I am getting the Crash Reporter. After the report is submitted, and the attempt is made to restart Firefox, I keep getting the Crash Reported screen again and again. The precipitant to this was a System Restore that rolled my system back 24 hours, due to problems I was having with a system file update that Sony VAIO update installed. Because I was having problems with the VAIO update, I ran Windows System Restore and everything was returned to normal, except Firefox. I simply can't restart it, no matter what I do. Thanks in advance for your help.

Chosen solution

just run a clean install of Firefox 8, it should solve the problem, if upgradation solve your problem please click it as a solution so other user can see it :)

Read this answer in context 👍 0

All Replies (4)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Crashreport:- https://crash-stats.mozilla.com/report/index/91b5e43e-6fb3-4865-a38a-523ac2111120
Firefox 7.0.1 Crash Report [@ js::Bindings::getLocalNameArray(JSContext*, js::Vector<JSAtom*, int, js::TempAllocPolicy>*) ] Please upgrade your browser to Firefox 8 and try

goster48
goster48 Question owner
more options

Do I need to create a new profile? Or just install FF8?

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Chosen Solution

just run a clean install of Firefox 8, it should solve the problem, if upgradation solve your problem please click it as a solution so other user can see it :)

goster48
goster48 Question owner
more options

Installation of FF8 solved the problem. Thanks.