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when i update plugin flash or adobe after following installation steps message comes INTERNAL ERROR ABORT,CERTIFICATE AUTHENTICATION FAILED. PLEASE REINSTALL APPLICATION. but after reinstallation same message comes & i am not able to update plugin

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  • Last reply by cor-el

mmkhan
mmkhan
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i update plugin after following installation steps message comes INTERNAL ERROR ABORT,CERTIFICATE AUTHENTICATION FAILED. PLEASE REINSTALL APPLICATION. but after reinstallation same message comes i am not able to update plugin

i update plugin after following installation steps message comes INTERNAL ERROR ABORT,CERTIFICATE AUTHENTICATION FAILED. PLEASE REINSTALL APPLICATION. but after reinstallation same message comes i am not able to update plugin

All Replies (2)

rbillings
rbillings
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Hi mmkhan-

First of all, I would check your version of Flash on this site: Plugin check

If you need to, you can update Flash. If your version of Flash is up to date, you might consider uninstalling Firefox, and reinstalling the latest version here:

http://www.mozilla.org/en-US/firefox/new/

Hope that helps!

cor-el
cor-el
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Try to uninstall and install the latest Flash 11.3 version.

Troubleshoot Flash Player installation for Windows: