Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Software Update 7.0.1 says my Kaspersky URL adviser and keyboard will not work? Any way to avoid this?

more options

I get prompted to do a software update, when I start it I get a message saying my Kaspersky add on will not work and be disabled until they are compatible. The URL adviser and keyboard. Is there a way around this? I don't want anything that affects my anti virus.

I get prompted to do a software update, when I start it I get a message saying my Kaspersky add on will not work and be disabled until they are compatible. The URL adviser and keyboard. Is there a way around this? I don't want anything that affects my anti virus.

All Replies (4)

more options

First off, updating Firefox won't affect the anti-virus part of Kaspersky, only a couple Kaspersky add-ons for Firefox. Second, check with Kaspersky to find out if or when they're going to have compatible Firefox extensions ready for Firefox 7.

more options

I have exactly the same problem for Firefox 7 in my laptop.

Modified by anonymous000

more options

Thanks for the tip. Worked perfectly.

more options

THis isn't answering the question I asked. As it is Firefox that is limiting some of my Kaspersky functions, I would like Firefix to tell me the answer to my question. Thanks