Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I turn Firefox off

more options

I am trying to download Adobe Flashplayer and it is asking me to turn Firewall off. How do I do this please

Valerie Forshaw 00 44 1903 211090

I am trying to download Adobe Flashplayer and it is asking me to turn Firewall off. How do I do this please Valerie Forshaw 00 44 1903 211090

All Replies (4)

more options

Do you really mean the firewall or do you mean to close Firefox: File > Exit Firefox ?


Troubleshoot Flash Player installation for Windows:

more options

My question is quite clear. Adobe is asking me to close Firewall - thats all I know.

Anyway Adobe now seems to have downloaded BUT I would still like to know the answer to my question

Valerie

more options
more options

"How do I turn Firefox off"
then you said
"... Adobe Flashplayer ... is asking me to turn Firewall off."

Clear as mud on a windscreen.

The Adobe Flash installer says to close Firefox, it says nothing about a firewall.

File > Exit or orange Firefox button > Exit - then wait a minute or so before running the Flash installer