Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lost Google tool bar with bookmarks. Firefox did not have a work-around. I'm back to ver. 4.

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by Helper7677

more options

Are you fixing ver 5 to allow Google tool bar bookmarks? Is there a work-around for this problem?

Are you fixing ver 5 to allow Google tool bar bookmarks? Is there a work-around for this problem?

All Replies (1)

more options
  1. Using Firefox 4.0 or 4.0.1 is not suggested.
    • Firefox 5 is a security and stability update for Firefox 4.0.1.
    • There are known security issues in Firefox 4.0.1 and more know security issues in Firefox 4.0 than in Firefox 4.0.1.
    • Firefox 3.6.18 is more secure than either Firefox 4 version, but Firefox 3.6.18 is scheduled to only be supported for 2-3 more months
  2. Many users have returned the functionality of the Google toolbar in Firefox 5 by installing the following add-on.




You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  1. Check your plugin versions on either of the following links':
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
  3. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
    • After the installation, start Firefox and check your version again.
  4. Update the Java plugin to the latest version.