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New Tab feature in File menu does not work

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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I go to the File menu and click on New Tab button, but nothing happens.

I go to the File menu and click on New Tab button, but nothing happens.

All Replies (3)

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This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbYLC/3.11.3.15590


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Yes, I uninstalled the ASK toolbar as you instructed, and it worked. Thanks for your help.

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You're welcome