Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox 4 will not work---"offline"--lost all my bookmarks

  • 1 reply
  • 16 have this problem
  • 10 views
  • Last reply by ramsecoline

more options

firefox will not work since I followed the prompt to download firefox 4. always says "cannot work offline"...there is a tab at top of toolbar stating "problem loading page". I have tried to uninstall program and reinstall without success. lost all my bookmarks from previous firefox version which I used exclusively....very frustrating...now I have to use internet explorer and start all over loading bookmarks("favorites") and using "bing".

Is there any way to reload previous version of firefox and restore previous bookmarks?

firefox will not work since I followed the prompt to download firefox 4. always says "cannot work offline"...there is a tab at top of toolbar stating "problem loading page". I have tried to uninstall program and reinstall without success. lost all my bookmarks from previous firefox version which I used exclusively....very frustrating...now I have to use internet explorer and start all over loading bookmarks("favorites") and using "bing". Is there any way to reload previous version of firefox and restore previous bookmarks?

All Replies (1)

more options

I have lost all my bookmarks from firefox 4 and i cannot load any of my backups so i guess i have already lost them, is there a way to load my backups and fix this problem? everything was ok but now it´s not, please help!, i used ParetoLogic PC Health Advisor and i started noticing that my bookmarks eventually gone so i loaded a backup but now i cannot even do that.