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when I enter utube I have sound but not picture. If I make a pop out to the video the I have picture( in the pop out)

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  • 4 have this problem
  • 10 views
  • Last reply by cor-el

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what ever brouser I used when I entering to u tube I pick something to watch(a song).it is starting to loading the video but suddedly the load of picture is stopping after a few seconds and the loading of sound has no problem. as a result I have only sound but no images at all. the odd about all this is that when I make a pop out to the video there is no problem. I can watch with sound and picture. the same happens when I watch a video in the face book.I have no problem at all. all the above situation happening with all the videos....ps: when I picked mozzila and use it for the first time for entering u tube only the very first video played normally and then again I had the same problem...

what ever brouser I used when I entering to u tube I pick something to watch(a song).it is starting to loading the video but suddedly the load of picture is stopping after a few seconds and the loading of sound has no problem. as a result I have only sound but no images at all. the odd about all this is that when I make a pop out to the video there is no problem. I can watch with sound and picture. the same happens when I watch a video in the face book.I have no problem at all. all the above situation happening with all the videos....ps: when I picked mozzila and use it for the first time for entering u tube only the very first video played normally and then again I had the same problem...

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This seems to be a problem with the YouTube site that YouTube needs to fix.

Clear the cache and the cookies from sites that cause problems.

  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"