Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problems since updating Firefox

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by John99

more options

1. You tube shows a black screen and will not play. 2. Some websites only partially open and do not respond to mouse clicks.

It ain't my computer, IE works fine.

1. You tube shows a black screen and will not play. 2. Some websites only partially open and do not respond to mouse clicks. It ain't my computer, IE works fine.

All Replies (1)

more options

Maybe you need to update firefox, your System details show version 3.5. I am using 4 Beta, and the latest normal version which is Firefox 3.6.15.