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video call visit

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  • 1 has this problem
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  • Last reply by Paul

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I tried to video visit yesterday and couldn't connect. I paid for 2 15 minute visits and got neither. Please I need your help with refund and support. It would give me a bad request 400. Thank you for your time

I tried to video visit yesterday and couldn't connect. I paid for 2 15 minute visits and got neither. Please I need your help with refund and support. It would give me a bad request 400. Thank you for your time

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Hi

I am sorry, but we do not provide user support by video. You will need to contact the service you were using for a refund.