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Amazon will not load

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

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When I try to get to Amazon.com, all I get is 'Connecting to server...please wait' and gets stuck there. The only time it works is immediately after I restart my PC. After I load one or two more websites, I can't get to Amazon. I am not having this problem with any other websites. Can you help???

When I try to get to Amazon.com, all I get is 'Connecting to server...please wait' and gets stuck there. The only time it works is immediately after I restart my PC. After I load one or two more websites, I can't get to Amazon. I am not having this problem with any other websites. Can you help???

All Replies (1)

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


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