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Changing login password

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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I am trying to change my Firefox login password. I get to the "Firefox Accounts" screen, enter my old password and the new password (twice) then click on CHANGE. Nothing happens. No confirmation of the change, no error message. It just stays on the Accounts screen.

I am trying to change my Firefox login password. I get to the "Firefox Accounts" screen, enter my old password and the new password (twice) then click on CHANGE. Nothing happens. No confirmation of the change, no error message. It just stays on the Accounts screen.

Modified by Max

Chosen solution

Did you try to sign in directly to the Firefox Account website ?

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All Replies (4)

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Refresh the page, try again, the network may be stuck

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I tried to change the PW last night, and again today with no success. Rebooted overnight

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Can i just delete the account, then create a new account with the same email address?

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Chosen Solution

Did you try to sign in directly to the Firefox Account website ?