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Email misdirection

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by sfhowes

galambox
galambox
more options

It seems all of a sudden, when I send an email from one account, another account is used.

An example I send 'from' a@a.com. All recipients see another account b@b.com.

I checked the account setting and no where is in a@a.com settings does it indicates the second email address

No, I have not indicated that all responses from a@a.com should go to b@b.com address.

Tried removing b@b.com account, and that does not help.

It was working before, and nothing was changed

It seems all of a sudden, when I send an email from one account, another account is used. An example I send 'from' a@a.com. All recipients see another account b@b.com. I checked the account setting and no where is in a@a.com settings does it indicates the second email address No, I have not indicated that all responses from a@a.com should go to b@b.com address. Tried removing b@b.com account, and that does not help. It was working before, and nothing was changed

Chosen solution

Select the a@a.com account in the left pane of Tools/Account Settings, then click Edit SMTP server in the lower right pane. Is the User Name for the server the same as the User Name for the a.com account, or is the a.com account set to send on the smtp for the b.com account?

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All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Chosen Solution

Select the a@a.com account in the left pane of Tools/Account Settings, then click Edit SMTP server in the lower right pane. Is the User Name for the server the same as the User Name for the a.com account, or is the a.com account set to send on the smtp for the b.com account?