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How do I report an error in an article?

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  • Last reply by christ1

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I found an error in "https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password#thunderbird:win10:tb68"

In the reset password section of "Tools>Developer Tools>Error Console" it says use <openDialog("chrome://pippki/content/resetpassword.xhtml")> which does not work. At the bottom it says the article is "Originally based on information from Master password (mozillaZine KB)" - http://kb.mozillazine.org/Master_password - but in that post the command given is <openDialog("chrome://pippki/content/resetpassword.xul")>, which worked.

One problem I see in almost all Mozilla posts is there is no relatively easy way to report problems, no link to this page, and this page would discourage most people as it assumes one has a question to ask, not report an issue found. A link to this page should be on every article page sould a issue be found and the title of this page should be changed to something like, "Ask your question or report a found issue."

I had to spend more than an hour to get this in place and only crazy, retired Information Security Analysts like me, or similar people, would likely bother to report problems, which is why some errors last a looong time like SHH's did.

I found an error in "https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password#thunderbird:win10:tb68" In the reset password section of "Tools>Developer Tools>Error Console" it says use <openDialog("chrome://pippki/content/resetpassword.xhtml")> which does not work. At the bottom it says the article is "Originally based on information from Master password (mozillaZine KB)" - http://kb.mozillazine.org/Master_password - but in that post the command given is <openDialog("chrome://pippki/content/resetpassword.xul")>, which worked. One problem I see in almost all Mozilla posts is there is no relatively easy way to report problems, no link to this page, and this page would discourage most people as it assumes one has a question to ask, not report an issue found. A link to this page should be on every article page sould a issue be found and the title of this page should be changed to something like, "Ask your question or report a found issue." I had to spend more than an hour to get this in place and only crazy, retired Information Security Analysts like me, or similar people, would likely bother to report problems, which is why some errors last a looong time like SHH's did.

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On the right under Editing Tools click on Discussion which should link to https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password/discuss

You can the start a thread to bring up any issues or updates or such you have about the article.

The thread will then show up in https://support.mozilla.org/en-US/kb/all/discussions

edit: Ah yes, the mozillaZine KB was set to Read only a while ago as it is not possible to edit any mZ articles anymore.

Modified by James

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The .xhtml version of the article will be applicable for the next major release version of Thunderbird (v78) to be released in a couple of weeks.

MozillaZine articles are not being updated anymore.