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All passwords are gone after firefox crash

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

Nasir Khan Saikat
Nasir Khan Saikat
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I am using firefox from Ubuntu 18.04. the Firefox version is 69. This morning the browser suddenly crashed and when i opened the browser again, it asked me to login to the account. After login i found that all the passwords are gone. How can i restore those passwords? Is there any versioned database so that i can restore?

I am using firefox from Ubuntu 18.04. the Firefox version is 69. This morning the browser suddenly crashed and when i opened the browser again, it asked me to login to the account. After login i found that all the passwords are gone. How can i restore those passwords? Is there any versioned database so that i can restore?

Modified by Nasir Khan Saikat

All Replies (2)

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.