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When I record a video in Firefox in FULLSCREEN with Nvidia Graphic Card (like a video in a Tweet), THE VIDEO FREEZES!

ilkovo
ilkovo
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Hi there! I have always used Firefox as my main browser. And I usually make browser recordings with the Nvidia RTX 2060 graphics card.

Everything was fine. But a few months ago THE VIDEO FREEZES inexplicably during the recording. I explain:

If I open Twitter, YouTube, Amazon, any page that has a video IN SMALL WINDOW, and I record with the Alt + F9 command, the video plays well, and is recorded well. There is no problem with this.

But, when I put any video ON FULL SCREEN, yes. It plays well and I can see it without problems during recording. But when I finish the recording, and I open the video, it freezes in one part and I can't see the whole recording :(

I tried another browser: Microsoft Edge. I opened Twitter, I recorded the same video IN FULL SCREEN, and yes. THERE WAS NO ERROR. I watched the video without it freezing. And I can record ALL THE VIDEOS OF THE WEBSITES IN FULLSCREEN WITHOUT PROBLEMS.

It is not my graphics card. It is the browser. I uninstalled and installed the most updated graphics control (Nvidia Studio Driver 431.70) and I have the same problem. I uninstalled Firefox and reinstalled it and I have the same problem. I don't have any plugin installed in the Firefox add-ons.

Will "WebRender" be the problem? This engine uses the graphics card, and my graphics card uses NVENC hardware in H.264 and H.265 formats to encode. https://developer.nvidia.com/nvidia-video-codec-sdk#NVENCFeatures

Can anyone solve this problem?

Hi there! I have always used Firefox as my main browser. And I usually make browser recordings with the Nvidia RTX 2060 graphics card. Everything was fine. But a few months ago THE VIDEO FREEZES inexplicably during the recording. I explain: If I open Twitter, YouTube, Amazon, any page that has a video IN SMALL WINDOW, and I record with the Alt + F9 command, the video plays well, and is recorded well. There is no problem with this. But, when I put any video ON FULL SCREEN, yes. It plays well and I can see it without problems during recording. But when I finish the recording, and I open the video, it freezes in one part and I can't see the whole recording :( I tried another browser: Microsoft Edge. I opened Twitter, I recorded the same video IN FULL SCREEN, and yes. THERE WAS NO ERROR. I watched the video without it freezing. And I can record ALL THE VIDEOS OF THE WEBSITES IN FULLSCREEN WITHOUT PROBLEMS. It is not my graphics card. It is the browser. I uninstalled and installed the most updated graphics control (Nvidia Studio Driver 431.70) and I have the same problem. I uninstalled Firefox and reinstalled it and I have the same problem. I don't have any plugin installed in the Firefox add-ons. Will "WebRender" be the problem? This engine uses the graphics card, and my graphics card uses NVENC hardware in H.264 and H.265 formats to encode. https://developer.nvidia.com/nvidia-video-codec-sdk#NVENCFeatures Can anyone solve this problem?

All Replies (1)

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor
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Hola, Si ya haz probado: 1) Creando un perfil nuevo de Firefox (desinstalar y reinstalar no borra el perfil): Usar el Administrador de perfiles para crear y eliminar perfiles de Firefox http://mzl.la/1BAQGnB 2) Con las próximas versiones de Firefox Beta y Nighlty: https://www.mozilla.org/es-ES/firefox/channel/desktop/ https://www.mozilla.org/en-US/firefox/channel/desktop/ 3) Últimos driver de la placa de Video. -Entonces puedes consultar en el foro en ingles: https://support.mozilla.org/en-US/questions/firefox

-O directamente en el foro de Bug donde pueden ver el caso los desarrolladores https://developer.mozilla.org/es/docs/QA/Bug_writing_guidelines https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Luego copias el numero de caso/bug en esta consulta, para que otros usuarios con el mismo problema puedan seguir o encontrar la solución.

Nota: No escribas tanto en mayúscula, en un foro es como estar gritando, puedes usar negrita par resaltar algunos terminos. Saludos