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Unable to get firefox password or username emailed to me to reset my login information.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by WestEnd

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I have tried multiple times over the last 2 days to get my password and username reset. I never receive the email. Can anyone help me with this issue?

I have tried multiple times over the last 2 days to get my password and username reset. I never receive the email. Can anyone help me with this issue?

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Did you verify yourself that the registered email was the one you request the email to?