Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have 3 GMail accounts. About 1 week ago, one of the GMail accounts is receiving a (correct) password error message. It's an IMAP account.

  • 1 reply
  • 1 has this problem
  • 27 views
  • Last reply by christ1

Denisedarlow
Denisedarlow
more options

I have 3 GMail accounts. Never had any problem with them before. All accounts are IMAP. A week ago, one of the GMail accounts will not receive or send emails (the other 2 gmail accounts don't appear to have the same problem). I've tried all the suggested fixes: allow less secure apps, check server settings, check email password. Deleted the problem account, and reset it. (this worked for a couple of hours but has stopped working again). I can get the emails by using direct Mail at GMail, but I want to continue to use Thunderbird.

I have 3 GMail accounts. Never had any problem with them before. All accounts are IMAP. A week ago, one of the GMail accounts will not receive or send emails (the other 2 gmail accounts don't appear to have the same problem). I've tried all the suggested fixes: allow less secure apps, check server settings, check email password. Deleted the problem account, and reset it. (this worked for a couple of hours but has stopped working again). I can get the emails by using direct Mail at GMail, but I want to continue to use Thunderbird.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.