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Why is my master password ok button grayed out?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

westcoast54
westcoast54
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When I try to create a master password the ok button is grayed out.

When I try to create a master password the ok button is grayed out.

All Replies (2)

McCoy
McCoy
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Hello westcoast54,

Would you please make sure that you're not in permanent Private Browsing mode :

3-bar menu (or 'Tools') => Options => Privacy & Security => under 'History' => Firefox will : choose : 'Use custom settings for history' Uncheck : 'Always use private browsing mode'

Does that make a difference  ?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Does about:policies#active show any active policies?

You can open "about:" pages via the location/address bar

  • "about:" is a protocol to access special pages

Try to rename/remove pkcs11.txt and secmode.db in the Firefox profile folder with Firefox closed.

If this doesn't help then also rename/remove logins.json and key4.db.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.