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How can I stop getting Mozilla Installer asking if I want to install?

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  • 1 has this problem
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  • Last reply by FredMcD

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Mozilla keeps asking me if I want to install their installer. I say no, I keep getting the message. It starts to install on its own. I have uninstalled everything having to do with Firefox and Mozilla on my computer but I keep getting the message, and automatic attempts to install. How to stop it? I will avoid like the plague future contact with this company.

Mozilla keeps asking me if I want to install their installer. I say no, I keep getting the message. It starts to install on its own. I have uninstalled everything having to do with Firefox and Mozilla on my computer but I keep getting the message, and automatic attempts to install. How to stop it? I will avoid like the plague future contact with this company.

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The problem is not with Firefox per say. The problem is something is calling the installer program.

Locate and remove the installer, or move it someplace else.