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Why doesn't firefox ask to send a security code every time I log on to my bank website?

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

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When I try to login to my bank website it requires that they send me a security code and then register the device. If I use Firefox it asks me to do this every time I try to login. With Chrome, or Internet Explorer, or MS Edge the bank only asked the first time then those browsers work fine. Only Firefox doesn't work??

When I try to login to my bank website it requires that they send me a security code and then register the device. If I use Firefox it asks me to do this every time I try to login. With Chrome, or Internet Explorer, or MS Edge the bank only asked the first time then those browsers work fine. Only Firefox doesn't work??

All Replies (2)

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You should contact the websites support about this.

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A detail like a website remembering you is stored in a cookie.

You can use these steps to make a website recognize and remember you:

  • you can create an "Allow" exception to keep specific cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: Exceptions

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an "Allow" exception you may want to keep