Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

creating a new email account

MichelPearl
MichelPearl
more options

When creating a new email account, once I am in the screen "would you like a new email address?" I press "skip this and use my existing email" button, I get no response and no screen change.

When creating a new email account, once I am in the screen "would you like a new email address?" I press "skip this and use my existing email" button, I get no response and no screen change.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

How is that related for Firefox?

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help