Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why I don't see any video when I try to play an episode on nbc.com

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by bygabyga

more options

I used to be able to watch existing episodes from nbc.com. But with unknown reason now I can hear the voice but no any video at all. The screen just stay black completely.

I used to be able to watch existing episodes from nbc.com. But with unknown reason now I can hear the voice but no any video at all. The screen just stay black completely.

All Replies (1)

more options

update beta or test release channel