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not saving passwords

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

biggles6541
biggles6541
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ASUS Laptop. WIn 10. Avast Antivirus. Malwarebytes Anti Malware. Zone Alarm Firewall.

Firefox will remember passwords. But - when "Never remember passwords for this site" is selected, the condition only remains active for the current session of Firefox. If Firefox is stopped, then restarted, the dialog box for Remember/Never Remember re-appears. The listing of sites for never remember shows the site that was saved, but Firefox ignores the saved site and continues to ask the question.

Very frustrating!

ASUS Laptop. WIn 10. Avast Antivirus. Malwarebytes Anti Malware. Zone Alarm Firewall. Firefox will remember passwords. But - when "Never remember passwords for this site" is selected, the condition only remains active for the current session of Firefox. If Firefox is stopped, then restarted, the dialog box for Remember/Never Remember re-appears. The listing of sites for never remember shows the site that was saved, but Firefox ignores the saved site and continues to ask the question. Very frustrating!

Chosen solution

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing cookies will remove all selected cookies including cookies with an "Allow" exception you may want to keep

If you use cleanup software like CCleaner or your security software includes this feature then check the settings for the Firefox application.

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All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing cookies will remove all selected cookies including cookies with an "Allow" exception you may want to keep

If you use cleanup software like CCleaner or your security software includes this feature then check the settings for the Firefox application.