Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

HOW do I Uninstall the ShopatHome "toolbar" app from Firefox?? It's like a digital Cockroach; it WON'T die!

briankann
briankann
more options

HOW do I Uninstall the ShopatHome "toolbar" app from Firefox?? It's like a digital Cockroach; it WON'T die, it WON'T Uninstall and it won't even show up in my Applications! It is the ONLY reason for me not using Firefox more.

HOW do I Uninstall the ShopatHome "toolbar" app from Firefox?? It's like a digital Cockroach; it WON'T die, it WON'T Uninstall and it won't even show up in my Applications! It is the ONLY reason for me not using Firefox more.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

In case you haven't already, could you check your extensions. To open the Add-ons page, either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right side. All extensions are optional. If in doubt, disable (or if obviously unwanted, remove).

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?