Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox no longer loads the home page I've customized. IE does load that page.

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by keithb746

more options

Here's the URL which used to work and still works in Internet Explorer: https://my.yahoo.com/?mkg=015

Here's the error message:

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.
Here's the URL which used to work and still works in Internet Explorer: https://my.yahoo.com/?mkg=015 Here's the error message: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

Chosen solution

I've fixed it by clearing my firefox cache and cookies.

Read this answer in context 👍 0

All Replies (3)

more options

Just to let ya know I can not reach the page you have listed also. It maybe that the page has been moved or is being worked on. Suggest trying to get at another way.

more options

With Internet Explorer both these URLS work to bring up my customized my.yahoo.com start page

https://my.yahoo.com/?myv=1&s=4enz7e2zhhl https://my.yahoo.com/?mkg=015

The trouble is not with the page, but with the interface between my browser and the page. IE works. Firerfox doesn't. Previously Firefox worked with https://my.yahoo.com/?mkg=015

I've made one change recently, changed my password on yahoo.

more options

Chosen Solution

I've fixed it by clearing my firefox cache and cookies.