Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have an ongoing issue with filling out forms and paying bills in Frirefox.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

I can't pay my San Jose utility bill on Firefox, I must use Chrome. Filling out job applications for Stanford has same issue.

I can't pay my San Jose utility bill on Firefox, I must use Chrome. Filling out job applications for Stanford has same issue.

All Replies (1)

more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 65 Release date October 20, 2015


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?