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Videos will not play on facebook or e-mails

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

babsola
babsola
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No videos play. Just get black screen

No videos play. Just get black screen

All Replies (1)

FredMcD
FredMcD
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Is this with flash, or HTML? Right click on the player.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: