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session cookies

  • 1 reply
  • 3 have this problem
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  • Last reply by guigs

annahach
annahach
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My phone recently updated ,I have a Samsung s4 galaxy. ..on a health care log in page, I can't get logged in cause it say your browser doesn't support session cookies I was on the site 2 hours before updating and afterwards could no longer log in...have contacted cell company as well as Samsung to no avail. ..i also cleared the data and updated the browser

My phone recently updated ,I have a Samsung s4 galaxy. ..on a health care log in page, I can't get logged in cause it say your browser doesn't support session cookies I was on the site 2 hours before updating and afterwards could no longer log in...have contacted cell company as well as Samsung to no avail. ..i also cleared the data and updated the browser

All Replies (1)

guigs
guigs
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HI annahach , Sometimes a device does not control when the cookies expire. It could be the site. However to check, you can check the cookie settings in the three dot menu under > Settings > Privacy.

One work around might be to check "Request Desktop Site" to see if the site handles devices differently.

Otherwise its out of out control if the site sets the cookies.