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The newest "required"Flash update fails during installation,making Flash content unviewable until the updater is fixed....frustrating !

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  • Last reply by FredMcD

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I'm running Win7 Ultimate on my I5 Desktop..Firefox 39.0 is my current default browser. I wish they'd stop forcing Flash updates without making sure that they install properly. To view flash,I had to download Chrome,which works just fine.I am hoping that a revised update will resolve the problem so that I can go back to Firefox.I prefer it because it is so easy to customize. Does anyone know WHEN a fix is coming?

I'm running Win7 Ultimate on my I5 Desktop..Firefox 39.0 is my current default browser. I wish they'd stop forcing Flash updates without making sure that they install properly. To view flash,I had to download Chrome,which works just fine.I am hoping that a revised update will resolve the problem so that I can go back to Firefox.I prefer it because it is so easy to customize. Does anyone know WHEN a fix is coming?

Chosen solution

Flash Player Version 18.0.0.203
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Why don't you download a latest version of flashplayer addon and add it to firefox manually.

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Chosen Solution

Flash Player Version 18.0.0.203
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration