Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I right click on a file Thundebird opens but does not compose mail or attach file

  • 2 replies
  • 2 have this problem
  • 15 views
  • Last reply by ocjaycee

more options

Windows 7. Thunderbird 25.0

When I right click on a file Thunderbird launches, but that is all; it does not start an email message or attach the file. If Thunderbird is already running then nothing seems to happen.

The same thing happens if I try and send a link from Internet Explorer.

Only Firefox correctly launches Thunderbird and starts a new email.

Windows 7. Thunderbird 25.0 When I right click on a file Thunderbird launches, but that is all; it does not start an email message or attach the file. If Thunderbird is already running then nothing seems to happen. The same thing happens if I try and send a link from Internet Explorer. Only Firefox correctly launches Thunderbird and starts a new email.

All Replies (2)

more options

I don't understand what you expect when you "right-click on a file".

Are you looking for a "send to (mail recipient)" option?

more options

I right click on a file and get the SEND TO MAIL RECIPIANT option. Thunderbird launches if not already running. NO COMPOSE EMAIL screen, so the file is not attached.