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Can't uninstall or completely get it installed and have it launch

  • 1 reply
  • 4 have this problem
  • 7 views
  • Last reply by ideato

asunriseview
asunriseview
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Not sure if I have a virus or what but I can't get firefox to stop with bizarre pop up windows, and when I tried to uninstall and reinstall, it won't completely uninstall and won't launch and it won't uninstall in my control panel, and I'm upset and frustrated.

Not sure if I have a virus or what but I can't get firefox to stop with bizarre pop up windows, and when I tried to uninstall and reinstall, it won't completely uninstall and won't launch and it won't uninstall in my control panel, and I'm upset and frustrated.

All Replies (1)

ideato
ideato
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Hello, if you suspect virus (bizarre pop up windows it is malware behavior), you can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

thank you