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folders won't drop into new profile!!! they will drag, but won't drop into inbox or main account...well, usually

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  • Last reply by alanj305

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Sometimes they will (I was dragging and dropping to a new email account no problem, working my way up from the Z's until I got to the F's and all of a sudden nothing will drop anymore). However, after a restart I was able to drop a couple of folders before it went back to not dropping. Another restart, but now can't drop....so apparently those two folders just sorta slipped through the cracks. Of course, I can drop into another folder ABSOLUTELY NO PROBLEM AT ALL.....but I can not drop it into the inbox or main account, so I can't get the folder to stay by itself!!! Ugh - nothing in any google search or mozilla search, so IDK what to do. I will not move this manually, I want to get to the bottom of why it drags, but only drops sometimes or into someplaces.

Sometimes they will (I was dragging and dropping to a new email account no problem, working my way up from the Z's until I got to the F's and all of a sudden nothing will drop anymore). However, after a restart I was able to drop a couple of folders before it went back to not dropping. Another restart, but now can't drop....so apparently those two folders just sorta slipped through the cracks. Of course, I can drop into another folder ABSOLUTELY NO PROBLEM AT ALL.....but I can not drop it into the inbox or main account, so I can't get the folder to stay by itself!!! Ugh - nothing in any google search or mozilla search, so IDK what to do. I will not move this manually, I want to get to the bottom of why it drags, but only drops sometimes or into someplaces.

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just an update with more info....if i close out of thunderbird, when i open it back up, it seems I can move no more than two files (no matter how many are selected). After that, nada....gotta close down TB and open back up, do another 2, close down, open another 2....you get the idea