Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Gmail does not recognize my password through Thunderbird. Through gmail it works.

  • 2 replies
  • 25 have this problem
  • 9 views
  • Last reply by Brianv13_2

more options

When attempting to retrieve messages in Thunderbird from my gmail account the password is not recognized. There had been no problems until Friday. Using Thunderbird 31.3.0. on Windows 7 machine. I can sign in to gmail via the web. Error message says to log in using http://support.google.com/mail/accounts/bin/answer.p4?answer=78754(failure). This was attempted. Instructions followed. Same result. No email.

When attempting to retrieve messages in Thunderbird from my gmail account the password is not recognized. There had been no problems until Friday. Using Thunderbird 31.3.0. on Windows 7 machine. I can sign in to gmail via the web. Error message says to log in using http://support.google.com/mail/accounts/bin/answer.p4?answer=78754(failure). This was attempted. Instructions followed. Same result. No email.

Chosen solution

This is more than likely the supposed security junk that gmail dreamed up. Go to gmail and read about 2 step verification and application specific passwords or turning on access for less secure applications.

Read this answer in context 👍 5

All Replies (2)

more options

Chosen Solution

This is more than likely the supposed security junk that gmail dreamed up. Go to gmail and read about 2 step verification and application specific passwords or turning on access for less secure applications.

more options

Brianv13_2 said

When attempting to retrieve messages in Thunderbird from my gmail account the password is not recognized. There had been no problems until Friday. Using Thunderbird 31.3.0. on Windows 7 machine. I can sign in to gmail via the web. Error message says to log in using http://support.google.com/mail/accounts/bin/answer.p4?answer=78754(failure). This was attempted. Instructions followed. Same result. No email.

Turning on access to less secure applications was the answer.

Thank you