Dear sir, madam, I have a Thunderbird account. I have access to it and to the menu, but I have to put a password in to receive my new emails. I don't know my password and have tried really everything that is suggested on your website to get my password, renew it, access a reboot-option etc: nothing works - I still keep getting a window where I am asked to put in the password for my account. Please help me fix this, thank you in advance, greetings, M vd vegt